CIT Element 1

Adult Learning Theory Communication Techniques Conflict Resolution Corporate Training Terms, Terminology & Glossary Effective Diversity Training Strategies Technology literacy – Content Literacy Considerations Training, Education, and Communication Types of Communication Styles Verbal Cues – Direct & Indirect Cues

Interpersonal Communication Skills

Declarative knowledge Declarative knowledge refers to facts or information stored in the memory that is considered static in nature. Declarative knowledge, also referred to as verbal or factual knowledge, describes things, events, or processes; their attributes; and their relation to each other. It is contrary to procedural or implicit knowledge, which refers to the knowledge